Simone Carter

Technical Instructional Designer

In an era of split-second attention spans, I design learning that transforms technical complexity into engagement and empowers lasting employee commitment.

Featured Project

AI-Powered Technical Support
Agent Simulation

An AI-driven training simulation that turns call center tech support training into an interactive, voice-responsive experience. Built with Storyline 360 and custom JavaScript to deliver real-time coaching, adaptive feedback, and measurable skill growth.

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SKILLED IN TECHNOLOGY SUCH AS

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Core Tenants

Clarity Through Design

Learning should feel simple, not overwhelming. I turn complex systems into clear, intuitive experiences that make understanding feel effortless.

Innovation With Purpose

I experiment with emerging tools and AI to make learning smarter, faster, and more human. Always with the goal of solving real learner challenges.

Captivation By Immersion

In an age of distraction, I design clear, purposeful, and immersive learning that keeps the modern learner engaged.

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About Simone Carter

I’ve always been the one asked to train others. Now I’ve turned that into my purpose. I know how to make complex technical topics simple and engaging. Today, I design interactive learning that empowers people to commit to continuous improvement.